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Rackspace Rolls Out More Cloud Managed Services Featured

"Brainstorming over paper" "Brainstorming over paper"

Rackspace recently rebranded and is focusing on providing unbiased managed cloud services. CEO Joe Eazor stated the rebranding of the company is intended to emphasize that “the primary goal is to accelerate the allure of the cloud for customers.” Rackspace is meeting customers where they are currently at with their cloud systems and assisting with the roadmap. The timing of this is very good as the adaptation of hybrid cloud and multi-cloud becomes the norm across the enterprise landscape. According to a Forrester research report, 74 percent of enterprises have added the hybrid cloud to their organizational roadmap.

New offerings from Rackspace include:

Managed VMware Cloud

VMware Cloud features VMware’s enterprise grade SDDC software in the AWS Cloud with access to native AWS services. VMware Cloud on AWS integrates VMware products (VMware vSphere, VMware vSAN and VMware NSX)  and VMware vCenter Server management that is configured to run on dedicated, bare-metal AWS infrastructure. VMware Cloud on AWS provides services between VMware datacenters and the AWS cloud, which integrates environments for easier management and better security. Having access to AWS services extends the value of enterprise programs over their product life cycle.

Kubernetes and Container Services

Rackspace launched its first managed Kubernetes service as part of the rebranding effort. Ramakant Pandrangi, Vice President of Product Management for managed hosting and private clouds at Rackspace, says “Rackspace will offer a managed service based on a handful of distributions of Kubernetes running on public clouds and on-premises IT environments. Initially, the focus will be on the Elastic Kubernetes Service (EKS) from Amazon Web Services, the Anthos platform from Google and the Pivotal Container Service (PKS) from VMware.” Kubernetes will be supported for both virtual machines and bare-metal servers.

Cloud-Native Support

This service will include Cloud Reliability Engineering. A Rackspace team of cloud infrastructure engineers will work with an organization’s internal IT team on cloud projects. This includes planning and deploying cloud infrastructure and optimizing cloud-native capabilities.

Rackspace Managed Security (RMS) Service Blocks 

The current product line, which includes managed security has been expanded to include proactive detection and response. Customers on VMware private clouds can also receive assistance with compliance. Managed public cloud customers will also receive support for native cloud security utilities on all the leading public clouds, starting with AWS.  This will help organizations integrate their managed cloud security into a single pane of glass.

Integration and API Management Assessment

Software purchasing decisions usually involve input from multiple decision makers across multiple departments. Often the opinions from users in departments are much different than the IT teams who are responsible for integrating and deploying these applications. The Rackspace Integration and API Management Assessment is designed to evaluate the current status of software integration. This is done from multiple perspectives including data, process analysis and current applications. From this assessment Rackspace will recommend integration strategies that align with company objectives and goals. This unbiased expertise and evaluation is outcome focused instead of product focused to narrow in on the best overall solution for the organization.

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Craig Gehrig

Craig Gehrig is a systems administrator with Rainbow Resource Center, an online retailer of educational materials in Peoria, IL. He is also the founder of Vanova IT, a security research and IT solutions provider. In his spare time, he can be found on the golf course and spending time with his wife Vanessa and their two children- Sasha and Craig.

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